Solutions have been provided for which will help taxpayers fulfil their tax obligations. First of all, taxpayers will be able to do their errands at any office. Service centres will be created at which tax administration employees will accept taxpayers’ applications and tax returns, issue certificates, provide explanation related to the tax law, also to entities which are yet to begin economic activity. At the same time, micro-entrepreneurs who start business activity will be entitled to be helped by a tax assistant for up to 18 months since the day on which they receive a confirmation that a tax identification number has been issued to them.
What has also been provided for is improvement of the quality of individual interpretations of tax law regulations issued by separating the National Tax Information Office out of the five tax chambers. Furthermore, thanks to making available the Tax Administration Knowledge Base, each taxpayer will be able to receive consistent information on the use of tax law regulations, irrespective of his place of residence. It has been planned that specialised revenue offices will focus only on services for the largest entities generating the economic potential of the country
The act is scheduled to come into force on 1 January 2016, except for the regulations concerning the support for taxpayers at service centres, which are expected to take effect on 1 September 2015.